Troubleshooting

Google Sites Troubleshooting

From time to time, users experience difficulties with editing their Sites. This article lists some troubleshooting steps that may help resolve such issues.

Editing / Publishing Error messages

Try these things first checking to see if your issue has been fixed after each one before moving on to the next:

  1. Unpublish then republish your Site

  2. If the problem is on a specific page (or pages) try duplicating the page (or pages) and see if the issue persists on the duplicate(s). If not then delete the original(s)

  3. Try duplicating the entire Site and see if the issue persists in the copy of the Site

General Issues

Try:


If it works in incognito mode this indicates that you have an extension that is causing the problem. It may be an ad blocker or another extension. The Grammarly extension has often been the culprit.

A problem may also occur on systems with an outdated version of Symantec Endpoint Protection (SEP). See:
https://www.bleepingcomputer.com/news/google/how-to-fix-aw-snap-crash-in-google-chrome-78